Monthly Archives: September 2014

Past Its Sell-By Date

When you document computer systems, software, or corporate processes, it’s easy for the documentation to get out of date. A new software release comes out, new processes are instituted, a new server comes on board in the data center. How … Continue reading

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Audience participation

Who is your audience? It’s the first question you should ask about virtually any document that you write or website you create or presentation you prepare. Knowing the audience: Sets the tone of the presentation—chatty or formal. Is your audience … Continue reading

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